Seamless Service Experience For your Customers

At Omni 3, we understand that your time matters. That’s why we offer a suite of data-driven customer experience solutions that are designed to simplify your customer queueing process, optimize your business operations and uplift your customer experience.

Tabbed Interface with Nunito

Platform Overview

Watch this quick explainer to understand how the system works.

Queue Management

Smart Scheduling, Real-Time Updates

Eliminate wait times with an automated queue system.

Let customers know exactly when it’s their turn.

Digital Queue Display

Process Flow

Efficiency at Every Step

Track progress through each service stage.

Ensure accountability and streamline communication across teams.

Process Visualization

Data Analytics

Decisions Driven by Data

Monitor key KPIs across service points.

Visual dashboards and real-time reporting give you full control.

Analytics Dashboard

Customer Experience

Delight Customers Seamlessly

Provide updates, feedback requests, and personalized interactions.

Build loyalty with transparency and convenience.

Happy Customer Interaction
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Integrate any solutions package to your existing infrastructure or have it all with OMNI3

Transform your service operations
with intelligent automation

Streamline workflows, delight customers, and grow profitably—powered by real-time data.✅ Eliminate manual errors with automated workflows.
✅ Boost customer trust with live updates and feedback.
✅ Scale efficiently with tailored solutions by location.

We’ve scaled businesses.Now let’s scale yours.

Have more questions?Get in touch with us to know more


Take a sneak peak on our all-in-one package
Need a customised solution?
Tell us more in the form below our team will be in touch

Customers trust brands that respect their time

OMNI AUTOMOTIVE CS SOLUTIONS

Customers take control of their time to decide when and what to do with live updates on when their service time.Increasing your brand’s sentiment & NPS.

From RM 888/month per location

OMNI CU (AUTO)
Built for franchise networks & high-volume ops✅ Registration (Appointment Booking & Walk-Ins)
✅ Seamless Service Approval (Diagnostic & Part Change Request Digital Sign Off)
✅Payment & Pickup Counter Live Call & Update (Alerts)
✅ Post Service Rating & Scheduling
✅ After-Sales Integrations
✅ Customisable Integrations

Manual Workflows Are Costing You

OMNI AUTOMOTIVE B/E SOLUTIONS

45% of service delays stem from manual errors.
Hidden costs: wasted time, frustrated customers, inventory mismanagement.

From RM 1088/month per location

OMNI FLOW (AUTO)Built for Automotive Dealers & Service Centres✅ Appointment Booking
✅ Arrival & Check-In
✅ Walk-in Queue Process
✅ Customer & Service Process Journey Customisation
✅ Customisable Live Update & Periodic Update
✅ Payment & Collection Integration
✅ Completion & Feedback

OMNI AUTOMOTIVE+ 360 SOLUTIONS

WHITELABEL INTEGRATION

Have scattered systems ? We provide whitelabel and integration support to ensure everything is in 1 place.

From RM 2500/month per location

OMNI LINK (INTEGRATION)
Streamline workflows, delight customers, and grow profitably—powered by real-time data.✅ Eliminate manual errors with automated workflows.
✅ Boost customer trust with live updates and feedback.
✅ Scale efficiently with tailored solutions by location.
✅ Cloud Hosting Support
✅ On Ground Support
✅ Integration & Data Port In

Enhancing Customer Experience

OMNI MEDICARE QUEUE MANAGEMENT SOLUTIONS

Customers trust brands that respect their time.

Customers take control of their time to decide when and what to do with live updates on when their service time.Increasing your brand’s sentiment & NPS.

From RM 888/month per location

OMNI CU (MEDI)Built for franchise networks & high-volume ops✅ Registration (Appointment Booking & Walk-Ins)
✅ Seamless Department Transfers (Out-Patient, Consultation, Dispensary, Diagnostics, Payment)
✅ Nurse Call, Live Update & Transfer to Location Notification
✅ Post Treatment (Feedback , Appointment , Reminders , Insights)
✅ Customisable Integrations

From RM 2,500/month per location

Built for franchise networks & high-volume ops✅ Queue Management & Customer Feedback
✅ Service Bay Workflow & Handover Tracking
✅ Crew Performance Dashboard
✅ Inventory & Billing Integration
✅ Unlimited Email Notifications
✅ Cloud Hosting with Scheduled Backups
✅ Priority Support
✅ Crew Performance Dashboard

Need a customised solution. Tell us more in the form below and our team will be in touch

Have existing workflows with tedious manual repeat processes? Discuss with us for a bespoke solution.

From RM 1,388/month per location

OMNI FLOWBuilt for administrators & management & industrial process automation✅ Machinery Monitoring
✅ Staff Activity
✅ Centralised Data Consolidation
✅ Digital Approval & Automated Email CC Chain
✅ Customisable Live Update & Periodic Update
✅ Data Integration
✅ Daily, Weekly, Monthly, Live Reporting

FACT SHEET (INTEGRATIONS & MODULES)