Beta Phase Out! Reach out to us for a free trial and see how Omni 3 can optimise your customer-facing operations.Seamless Service Experience For your Customers
At Omni 3, we understand that your time matters. That’s why we offer a suite of data-driven customer experience solutions that are designed to simplify your customer queueing process, optimize your business operations and uplift your customer experience.
Seamless Service Experience For Your Customers
At Omni 3, we understand that your time matters. That’s why we offer a suite of data-driven customer experience solutions that are designed to simplify your customer queueing process, optimize your business operations and uplift your customer experience.
Features
Reliable, Data-Driven Efficiency
At Omni 3, we understand that your business needs a reliable and efficient customer experience solution to deliver an elevated customer experience and bottom-line growth. And Omni 3 is designed to do just that, optimising queueing service flows making them simpler and measurable.
Our Features Include:
Always On
Real-time connection
With Omni 3, your customers and personnel know exactly how long they need to wait for any service. No more uncertainty and anxiety.
Eagle Eye Views
Floor Traffic Intelligence
With Omni 3, your floor managers and personnel know exactly their foot traffic, schedules, average wait times, and more. Never have a walk-out again.
Productivity Driver
Promote team collaboration & Communication
Capture service delivery performance, enabling your business to quickly identify and understand the underlying services experiencing efficiency blocks as well as those being delivered seamlessly. With Omni 3’s customer alerts and survey features, empower your customers to engage with your business on the service experience in real-time.
Data Analytics
Data-driven Algorithms and Suggestions
Our Data Suite allows your business to leverage on operational and customer insights to streamline service workflows, optimise business decisions and grow your bottom line.
Brand Communication
Communicate Your Brand's Messaging effectively
Our targeted content delivery feature enables your business to ensure customers receive relevant messaging direct on their devices, aligned to their interests.