Seamless Queueing Experience for your customers
At Omni 3, we understand that your time matters. That’s why we offer a suite of data-driven queue management solutions that are designed to simplify your customer queueing process, optimize your business operations and your uplift your customer experience.
Reliable, Data-Driven Efficiency
At Omni 3, we understand that your business needs a reliable and efficient queue management solution to deliver an elevated customer experience and bottom-line growth. And Omni 3 is designed to do just that, optimising queueing service flows making them simpler and measurable.
Our Features Include:
With Omni 3, your customers and personnel know exactly how long they need to wait for any service. No more uncertainty and anxiety.
Promote team collaboration & Communication
Capture service delivery performance, enabling your business to quickly identify and understand what underlying services experiencing efficiency blocks as well as those being delivered seamlessly. With Omni 3’s customer alerts and survey features, empower your customers to engage with your business on the service experience in real-time.
Data-driven Algorithms and Suggestions
Our Data Suite allows your business to leverage on operational and customer insights to streamline service workflows, optimise business decisions and grow your bottom line.
Communicate Your Brand's Messaging effectively
Our targeted content delivery feature enables your business to ensure customers receive relevant messaging direct on their devices, aligned to their interests.